Support
Envoii's Customer Support Team is committed to delivering the highest level of Customer service and support. Our commitment goes much deeper than words. We dedicate the people, process, and technology that enables us to provide you with consistent, responsive, and effective support whenever you need assistance.
Envoii's Customer Support Center is available 24 hours a day/365 days a year to assist you and it is the fastest way to obtain immediate support. Case tickets are opened for every call and our technical support staff works with you to resolve the issue on the first call. If the issue requires escalation, we dedicate an engineer to resolve the issue and will keep you informed until the problem is resolved.
Customers may also obtain support through email at support@envoii.com. Our support team will respond to you on the same day as your email is sent.
We are committed to providing you with a high standard of service and it is our privilege and pleasure to serve you. Thank you for your patronage.